Quality Assurance

24 Nov: SPM Quality

SPM started in 1979, and its Quality Department [much like most starts-up companies], did more Quality Control Activity, rather than Quality Assurance. Quality Control Activity, by definition requires a lot of inspecting, sorting and rework. This approach is adequate in the beginning, but over time is very costly. Over time, SPM has adopted a Quality Assurance approach. Quality Assurance is a discipline that anticipates what failures may occur and puts in place the safeguards to off-set the financial impact. This…