customer service

08 Jul: Fresh Ideas and Collaboration Top ‘Customer Wants’ List

We’ve always believed that offering our customers the type of service and solutions that go the extra mile is a “win-win” scenario for everyone involved. A recent article on Inc.com, 10 Things Every Customer Wants, confirms our beliefs. Author Geoffrey James cites new research explaining why customers buy from one vendor rather than another. Topping the list is a seller’s ability to offer a fresh perspective and new ideas, something we never hesitate to do for our customers.  We have…